FAQs

Frequently Asked Questions (FAQ)

Q: How long does shipping take?
📝 Our products are made to order. Here's what you can expect:

  • Production Time: Most orders are produced within 2-7 business days after you place your order. ​help.printify.com

  • Shipping Time (United States): Once produced, orders are shipped via Economy Shipping, which typically takes 4-8 business days for delivery within the U.S. ​help.printify.com

  • Shipping Time (International): Delivery times vary based on destination and shipping method, ranging from 2 days to 4 weeks. ​printify.com

Please note that during peak seasons or unforeseen circumstances, production and shipping times may be extended.

Q: Do you offer express shipping?
📝 Yes, we offer Printify Express Delivery for select products within the mainland United States. This service aims to deliver orders within 2-3 business days. Availability and additional costs apply.

Q: How much does shipping cost?
📝 Shipping costs vary depending on the product and destination. For example, Economy Shipping within the U.S. starts at $3.99. Specific shipping fees are calculated at checkout.

Q: Can I return or exchange my order?
📝 Since our products are made to order, we only accept returns for damaged or defective items. If you encounter any issues, please contact us at [your email] within 7 days of receiving your order.

Q: How do I personalize a product?
📝 For customizable products, you'll find an option to enter your personalization details on the product page before adding the item to your cart.

Q: Where can I track my order?
📝 Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your shipment's progress.

Q: Do you ship internationally?
📝 Yes, we offer international shipping. Delivery times and shipping costs vary by country and will be calculated at checkout.

Q: I have another question. How can I contact you?
📝 Feel free to reach out via our [Contact Page] or email us at [your email]. We're here to help!

Start a Custom Product Request

Tell us what you're looking to personalize, customize, or build. We'll review the details and follow up with next steps, design options, pricing, and production timing.

No pressure to have it all figured out. This is just the starting point.

Yoga Mats

Custom artwork, studio branding, instructor drops, retreat mats, and event-ready designs.

Apparel

Hoodies, tees, tanks, performance pieces, staff gear, launch drops, and branded merch.

Accessories

Phone cases, towels, koozies, bottles, bags, stickers, and smaller custom items.

Studio / Event Packages

Bulk yoga mats, wellness event kits, corporate gifts, retreats, and branded product bundles.

Business / Brand Merch

Custom merch for companies, creators, teams, service providers, and local businesses.

Not Sure Yet

Have an idea but don't know the right product? Start here.

Helpful details: quantity, studio/event name, logo placement, mat style, design vibe, and deadline.

Helpful details: product type, sizes, front/back/sleeve design ideas, quantity, and deadline.

Helpful details: product type, phone models if relevant, artwork, quantity, and intended use.

Helpful details: event date, quantity, location, budget range, and whether design help is needed.

Helpful details: brand name, industry, product ideas, quantity, and intended use.

Just describe your idea below and we'll help figure out the right product.

Upload logo, artwork, or reference files

File uploads can be sent by email after we review your request.

We typically respond within 1–2 business days. You'll hear from a real person — not a bot.

What happens next: We'll review your request and reach out with questions, design options, and a quote. No commitment required at this stage.